Tuesday, February 19, 2019

Ecco Sets Store Chain Management Standards in Russia

24/11/12 GMCS ECCO sets store compass management standards in Russia using Microsoft dynamics AX for C urrent page U RL http//w w w . gmcs. ru/en/press/ raw(a) s/4447/index. php Print this page HOME / PRESS-CENTER / NEWS / ECCO SETS STORE CHAIN care STANDARDS IN RUSSIA USING MICROSOFT DYNAMICS AX FOR RETAIL Events 19 July 2012 give-and-take ECCO-ROS, an exclusive distributer of Danish shoe brand ECCO in Russia deploys Microsoft Dynamics AX for retail in order to come to a new quality level of customer service, remediate management performance and go bad the retail store chain.This render is unique because for the first time ground on Microsoft Dynamics AX for Retail, a uniform solution for the automation of geographically dispersed chain of the ECCO stores in Russia leave alone be make to replace intermediate cash report software that is currently world used. This impart en adequate ECCO-ROS to reduce costs for operation of the agreements and management of the partn er in crimeship as a whole, optimize business processes in the retail stores, improve merchandise flow management, and improve reliability of information flows inside the chain.In addition, the distributor expects to increase sales for the account of the offered Microsoft Dynamics AX for Retail spread out opportunities for marketing activity management, and implementation of a new customer loyalty bonus system the deployment of which will be supported by the enforced system. Activities of ECCO-ROS are based on the ECCO reference models and general management principles, including the account principles innovativeness and manufacturability.These ideas also find reflection in management of the IT-infrastructure of our accompany. Today, we implement a non-trivial project in Russia, and we believe that the implementation experience will be of interest in the retail business, says Sergei Prokhorov, IT-Director at ECCO-ROS. For instance, one of the features of the use solution is that we will get an opportunity for complete synchronization of the POS-terminal operations even in case of absence of communication or failures in the communication channels.It is an important criterion for retail business. GMCS is a project partner, a winner of the competitive tender for the implementation of the project on the automation of the ECCO-ROS retail chain, which expertise in the field of retail is presented by successful projects for the leaders of this market. One of the key decision-making factors in the selection of the partner was the quality of projects implemented by the partner, and the partners focus on customer satisfaction, explained Sergei Prokhorov.At present, the GMCS specialists completed creation of a solution archetype model for customer accounting and service. According to the proposed model based on Microsoft Dynamics AX for Retail, the following processes will be automated acceptance, shipment, return, and interchange, including selling of goods on credit and via ECCO Internet Shop, payment and cash services, product black market and stock management, inventorying and adjustment of entries of stock changes under wrong heading, warehouse.The system will enable to control personnel performance including opening and windup of shift, strict accounting of labor hours of the employees through a biometric authorization system, as well as accounting of visitors. The auxiliary processes will also be automated such as accounting of corporate clothes and footwear, and consumable materials. Emphasis is placed on the automation of marketing activity processes and loyalty management program. Based on Microsoft Dynamics AX for Retail, the processes of management of advertizement campaigns, handling of saving discount cards, bonus and gift cards will be automated. The final project objective is to create a conceptually new, innovative and scaling solution for retail that will be able to replace front power software (disconnected, as a rul e) for merged customer accounting and service system that will form a uniform information space from cashier to manager. The Microsoft Dynamics AX for Retail tools enable us to accomplish all tasks stated by a customer, comment Sergei Kotov, Retail Solutions Department Director at GMCS. We curiously focus on the quality of the future solution, simplicity and flexibility of its use.ECCO-ROS will be able to independently customize the system later in case of any change or occurrence of new business-processes thereby reducing costs for support and development of the system. The system is schedule to be put into operation in the pilot regions (stores in capital of the Russian Federation and Saint Petersburg) in December 2012. In future, the uniform customer accounting and service system is expected to be deployed in all be stores of the retail chain that is presented today by more than 300 stores in Russia, Armenia, Azerbaijan, Belarus, Kazakhstan, Kyrgyzstan and Uzbekistan.ECCO-RO S is an exclusive distributor of Danish shoe brand ECCO in Russia. Since 1991, the company offers to Russian consumers the worlds popular ECCO shoes. As at 2012, the ECCO chain comprises of more than 300 stores in Russia, Armenia, Azerbaijan, Belarus, Kazakhstan, Kyrgyzstan and Uzbekistan and continues to actively develop. The companys office is located in Moscow management of the proprietary stores in the regions and interrelationship with regional partners is performed from the office. Back to list Feedback 1997 2010 GMCS All rights reserved. Made in execution www. gmcs. ru/en/press/news/4447/? print=Y 1/1

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